Counsellor profile
Amy Heyes, BACP
Counsellor - anxiety and trauma
See online counselling options- Person-centred approach
- Work with chronic pain
- Support for addictions
About Amy
Counsellor Amy Heyes is registered with the BACP and has three years' experience working with people in the United Kingdom. She works with a wide range of concerns, including anxiety, stress, depression, addictions, trauma and abuse, and issues around self-esteem and relationships. Sessions are offered in English.
Amy practises from a person-centred approach. She listens without judging and gives people space to talk. She helps clients make sense of what they are facing and offers reflections to bring clarity. This is practical work aimed at helping someone see a way forward.
She has experience supporting people living with chronic pain, long-term illness and disability. She has also worked with clients affected by domestic violence, sexual assault and other forms of abuse. These areas inform how she responds in sessions, for example by pacing conversations and checking in about comfort.
Amy also works with concerns such as parenting strain, grief, sleeping and eating difficulties, anger, career strain, compassion fatigue, ADHD and bipolar. She is willing to talk about sexual identity and LGBT matters. The focus is on what the person brings to each session and on practical steps they want to consider.
Sessions follow the person-centred ethic of listening first and reflecting back. Amy may offer observations, questions or ideas when they seem useful. She aims to stay alongside a client while they consider changes and choices.
To begin, people are asked to use the site process to complete a short matching questionnaire and then arrange a first session. Fees vary with location and sessions use a subscription that can be cancelled at any time.
How evidence-based approaches are used in online counselling
Person-centred counselling focuses on listening and reflection. The counsellor gives people space to talk and reflects what she hears. This helps someone see thoughts and feelings more clearly and consider next steps; it is often used for anxiety, stress and relationship concerns.Brief practical techniques can also be part of sessions. These involve simple steps such as pacing difficult memories, checking coping strategies, and working on manageable changes for sleep, routine or pain. They are used alongside person-centred listening when useful for problems like insomnia, chronic pain or overwhelming stress.
Choosing the right approach is a collaborative process. The counsellor will work with the client to decide which methods suit their needs, goals and preferences. They will review what helps and adjust the way they work over time.
Session formats are not specified in the original biography, so please confirm current options before booking. Online counselling can make it easier to fit sessions into a week - for example a shorter check-in during a lunch break or a session that removes travel time. It can suit quieter contact or people who prefer not to travel, and it can help keep therapy manageable alongside everyday life.
Areas of expertise
Also works with
Additional focus areas
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she commonly help with?
She works with anxiety, stress, depression and addictions, plus trauma, self-esteem and relationship issues.
What is her therapeutic style?
She follows a person-centred approach, listening without judgement and reflecting back to help people find clarity.
How much experience does she have?
She has three years' experience working with a range of clients in the United Kingdom.
Which professional body is she a member of?
She is registered with the British Association for Counselling and Psychotherapy, shown as BACP.
In which languages are sessions offered?
Sessions are offered in English.
Can international clients work with her?
She does not take international clients at this time.
How much do sessions cost?
Fees vary with location and sessions use a subscription that can be cancelled at any time.
How do I get started?
Use the See online counselling options button, complete a short matching questionnaire, and schedule a first session through the site process.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.