Counsellor profile
Andrea Croston, BACP
Counsellor - stress and anxiety
See online counselling options- Person centred
- ACT and CBT
- Attachment work
About Andrea
Counsellor Andrea Croston, BACP, has four years' formal counselling experience and works with stress, anxiety, addictions, trauma and abuse, self‑esteem and depression. She also supports people with relationship and family concerns, grief, intimacy issues, eating and sleeping problems, parenting strain, anger and career pressures. Andrea lists ADHD, compassion fatigue and bipolar among areas she is familiar with.
Andrea describes herself as primarily a person‑centred counsellor. She prefers to listen first and follow what a person brings to sessions. She views the client as the expert in their own life and aims to offer steady support rather than telling people what to do. Sessions focus on talking things through and finding small, practical ways to cope day to day.
Her background includes a Level 4 in counselling and psychotherapy, awarded in September 2022. She also notes around 20 years of voluntary work in charity settings, where she gained experience listening to people through traumatic times. Andrea says she continues with professional and personal development.
Andrea uses approaches such as acceptance and commitment therapy, cognitive behavioural techniques, attachment work and dialectical behaviour therapy alongside a client‑centred stance. These tools are used to help people notice patterns, manage difficult feelings and try new ways of responding.
She works in the United Kingdom and offers sessions in English. If someone wants to explore working with her they are asked to use the site matching process to book a first session and confirm session arrangements.
Therapeutic approaches used in online counselling
Andrea uses acceptance and commitment therapy to help people notice difficult thoughts and feelings and then focus on actions that matter to them. ACT can be useful for stress, anxiety and for people trying to manage competing priorities.She also draws on cognitive behavioural therapy, which looks at links between thoughts, feelings and behaviours and offers practical steps to change unhelpful patterns. CBT techniques are often used for mood, anxiety and coping with life changes.
Finding the right approach is part of the work. She will talk with a person about their needs, goals and preferences and together decide which methods to try. That conversation guides how sessions are organised and which techniques are used.
The biography does not list specific session formats, so please confirm the available options before booking. Online counselling can make it easier to fit sessions around work or family life, reduce travel time and allow shorter check‑in appointments when needed. Many people find remote sessions help them keep therapy going alongside everyday commitments.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
4+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with most?
She helps people with stress, anxiety, addictions, trauma and abuse, self‑esteem and depression, plus relationship and family concerns and grief.
How would she describe her therapeutic style?
She works mainly from a person‑centred stance and listens first. She combines that with practical techniques from ACT, CBT and DBT when useful.
What experience does she bring?
Andrea has four years' formal counselling experience, a Level 4 in counselling and psychotherapy (awarded September 2022) and many years of voluntary work in charity settings.
Which professional body is she a member of?
She is a member of the British Association for Counselling and Psychotherapy, listed as BACP.
Which languages are sessions offered in?
Sessions are offered in English and she is able to work with international clients.
What session formats are available?
The original biography does not specify session formats. Please confirm current session options before booking.
How much do sessions cost?
Cost varies with location; sessions use a subscription that can be cancelled at any time.
How do I get started?
Select the See online counselling options button, complete a short matching questionnaire, and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.