Counsellor profile
Carmen Castillo, BACP
Counsellor - Anxiety and relationships
See online counselling options- ACT
- CBT
- Mindfulness
About Carmen
Counsellor Carmen Castillo is a BACP member with ten years' experience working in the United Kingdom. She helps people facing stress, anxiety, depression, grief, trauma and addiction, and those struggling with relationships, intimacy and self-esteem. She also supports clients with multicultural and LGBT concerns.
Carmen works in a conversational way. She listens to what is happening now and asks about early experiences that might shape current patterns. Sessions focus on recognising unhelpful thoughts and behaviours and learning small, practical steps to change them. She uses rooted approaches such as Cognitive Behavioural Therapy and Acceptance and Commitment Therapy alongside person-centred listening and mindfulness practices.
Her work pays attention to feelings, bodily responses and life context. Clients can expect to look at how past relationships influence present choices, and to practise new reactions to difficult situations. She also addresses issues linked to chronic illness, addiction, immigration and loss where these affect daily life.
Carmen is comfortable working with people from varied cultural backgrounds and with diverse sexual orientations and gender identities. She offers sessions in English and Spanish and accepts international clients. Costs vary with location and sessions use a subscription that can be cancelled at any time.
To begin, people are invited to use the site button to see the online counselling options, complete a short matching questionnaire and book a first session. The first meetings focus on practical goals and on finding the best way of working together.
How her approaches work in online counselling
Carmen commonly uses Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in her work. ACT helps people notice difficult thoughts and feelings without getting stuck in them, and it supports clearer choices aligned with personal values. CBT focuses on identifying unhelpful thinking patterns and trying out different behaviours to reduce distress and improve daily functioning.She also draws on attachment-based ideas to understand how early relationships affect current responses. That can help when patterns of avoidance, clinging or repeating harmful cycles show up in close relationships. Carmen frames this as a collaborative process and will work with each person to find the mix of approaches that fits their goals and preferences.
For practical matters, confirm the offered session formats before booking since formats are not listed on the profile. Online work can make it easier to fit counselling into busy lives, for example allowing shorter check-ins, saving travel time or fitting a session into a lunch break. Therapists and registered professionals can also adapt exercises for video or phone use, and will discuss what will work best for the client's situation during the first meeting.
Areas of expertise
Also works with
Additional focus areas
Therapeutic approaches
Experience
10+ years
Listed in
United Kingdom
Languages
English, Spanish
Frequently asked questions
What kinds of problems does she help with?
She works with stress, anxiety, depression, grief, trauma, addictions and relationship and intimacy concerns, among other areas listed on her profile.
What is her therapeutic style?
Her style combines person-centred listening with practical techniques from CBT and Acceptance and Commitment Therapy, plus mindfulness and attachment-focused ideas.
How long has she been practising?
She has around ten years' experience working as a counsellor in the United Kingdom.
What credentials does she hold and where does she practise?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and works in the United Kingdom.
Which languages are sessions available in?
Sessions are offered in English and Spanish.
Can people outside the UK work with her?
She accepts international clients; contact the service to confirm any region-specific details before booking.
How are sessions arranged and what formats are offered?
Please confirm current session formats before booking by checking the online counselling options on the site and the information provided when you match.
How are fees handled?
Fees vary with location and sessions use a subscription model that can be cancelled at any time.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.