Counsellor profile
Caroline Mordey, BACP
Counsellor - stress and anxiety
See online counselling options- Integrative approach
- CBT techniques
- Mindfulness practice
About Caroline
Counsellor Caroline Mordey, BACP, has five years' experience working in the United Kingdom and with people facing stress, anxiety, relationship and family concerns among other issues. She describes work with grief, depression, addictions, trauma and abuse, LGBT issues, intimacy and eating or sleeping problems. Her practice also includes parenting, anger, self esteem, career questions and neurodiversity-related concerns such as ADHD.
Caroline trained as an integrative counsellor and combines several approaches in her sessions. She uses elements from psychodynamic therapy to look at how past experiences shape current feelings. She draws on cognitive behavioural techniques to help people notice and change unhelpful thoughts and behaviours. Mindfulness practices are also offered to build present-moment skills that can reduce stress and improve sleep.
She has worked with many different people and describes treating conditions such as panic, agoraphobia, symptoms of OCD, suicidal ideation and self-harm in her clinical work. As a Psychological Wellbeing Practitioner she undertakes assessments and offers focused, structured work for problems like depression and generalised anxiety disorder.
In sessions Caroline aims to help people develop practical ways to manage symptoms and set realistic goals. She supports exploration of difficult feelings and patterns that make life harder. Conversations can include coping strategies, behaviour changes and setting steps towards clearer priorities.
Sessions are conducted in English and international clients are accepted. Cost varies with location and the service uses a subscription model that can be cancelled at any time. To begin, users are invited to complete a short matching questionnaire and schedule a first session.
How her approaches work in online counselling
Client-Centred Therapy focuses on a respectful, non-directive way of working. The counsellor listens and reflects, helping people to clarify feelings and decide their next steps. Cognitive Behavioural Therapy is practical and structured; it helps identify unhelpful thoughts and test new behaviours to reduce anxiety or low mood.Deciding which approach to use is part of the work together. Caroline will discuss goals and preferences and then suggest how different methods might suit the issue. This is a collaborative process and the plan can change as progress is made.
The practical benefits of online counselling can include fitting sessions into a busy week and keeping appointments when travel is difficult. Please confirm the exact session formats available before booking, as the profile does not list them. Many people find online options useful for shorter check-ins, easier scheduling around work, or for choosing whether to use video or audio depending on bandwidth or comfort.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she help with most often?
She works with stress, anxiety, relationship and family concerns, as well as grief, depression, addictions and trauma and abuse.
What is her therapeutic style?
She uses an integrative approach combining client-centred ideas, psychodynamic reflections, cognitive behavioural techniques and mindfulness practice.
How much clinical experience does she have?
She has five years' experience working as a counsellor and Psychological Wellbeing Practitioner.
Which professional body is she a member of?
She is a member of the British Association for Counselling and Psychotherapy, listed as BACP.
Can sessions be held in other languages or countries?
Sessions are offered in English and she accepts international clients.
What session formats are available?
Please confirm current session options before booking as the profile does not specify particular formats.
How are fees handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I start a first session?
Select the See online counselling options button, complete a short matching questionnaire and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.