Counsellor profile
Dr. Caroline Norman, BACP
Counsellor specialising in childhood impact and anxiety
See online counselling options- Attachment-based work
- Client-centred approach
- Cognitive behavioural tools
About Caroline
Counsellor and BACP member Dr. Caroline Norman has 12 years of clinical experience and works with adults on issues such as stress, anxiety, depression, relationship and family problems, trauma and addictions. She supports people coping with grief, parenting strain, anger, low self-esteem and major life changes. Sessions can also address career concerns, compassion fatigue and coping with chronic illness.
Caroline trained in social research before moving into counselling. She holds a PhD in sociology, a postgraduate diploma in cognitive behavioural therapy (CBT), a diploma in integrative counselling and psychotherapy and a certificate in counselling supervision. She has worked in the NHS as a psychotherapist and addictions counsellor, and has run workplace counselling services in the private sector.
Her clinical work draws on attachment-based ideas, client-centred practice and CBT techniques. In practice this means she listens for relationship patterns, helps people name difficult thoughts and tests practical steps to change them. She offers both short-term focused work and longer term therapy depending on what each person needs.
Caroline has substantial remote experience, having worked for more than nine years by telephone, video and text chat. She also has experience supervising other therapists. Her background in teaching, mentoring and research shapes a reflective, evidence-aware way of working.
People come to her when childhood difficulties still affect adult life, or when current stresses and losses feel hard to manage. She aims to help clients recognise unhelpful patterns and develop clearer ways of coping and relating.
How her approaches sit with online counselling
Attachment-based work looks at how early relationships affect current patterns. It helps people notice repeated relationship responses and try different ways of relating. Client-centred practice focuses on listening and understanding the person’s experience. It supports people to make sense of feelings and decide what they want to change. Cognitive behavioural therapy (CBT) targets unhelpful thoughts and behaviours with practical exercises and experiments to test new ways of thinking.Finding the right approach is part of the work. Caroline will discuss goals, preferences and past experience and agree together which methods to use. That collaborative process guides whether sessions stay more reflective, more skills-based, or a mix of both.
She has significant experience providing remote sessions by telephone, video and text chat. Please confirm the current session formats before booking so you know which options are offered. Remote sessions can make it easier to fit therapy around work, to have a shorter check-in by phone, or to use video when face-to-face style contact is preferred. Registered or accredited professionals often use these ways of working to help people keep therapy going despite busy lives.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
12+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she work with?
She helps adults with stress, anxiety, depression, relationship and family difficulties, trauma and addictions, plus issues such as grief, parenting strain and career concerns.
What is her general therapeutic style?
She blends attachment-based ideas, client-centred practice and CBT techniques to identify patterns and try practical steps for change.
How much clinical experience does she have?
She has worked in counselling and psychotherapy for 12 years, including roles in the NHS and private sector clinical leadership.
Which professional body is she listed with?
She is a member of BACP, the British Association for Counselling and Psychotherapy.
Which languages are sessions offered in?
Sessions are offered in English.
Can international clients work with her?
She does not accept international clients at present.
How are sessions paid for and what does it cost?
Costs vary with location and sessions use a subscription model that can be cancelled at any time.
How do I begin if I want to book?
Click the See online counselling options button, complete the short matching questionnaire and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.