Counsellor profile
Jacob Mason, BACP
Counsellor - stress and relationship issues
See online counselling options- Person-centred approach
- Solution-focused work
- Supports LGBT concerns
About Jacob
Counsellor and BACP member Jacob Mason has three years' experience working with clients across the United Kingdom. He helps people with stress, anxiety, LGBT concerns, grief, depression, self-esteem and relationship issues. Jacob also works with people facing trauma and abuse, intimacy difficulties, career questions and compassion fatigue.
Jacob uses a person-centred approach. Sessions focus on what the person brings and on listening without directing the conversation. He aims to help people name their feelings, sort through difficult thoughts and make small changes that matter in daily life.
He also draws on solution-focused ideas to set short-term goals and identify practical steps between sessions. This can be useful when someone wants clearer direction on next actions or coping strategies.
Sessions are straightforward and conversational. Jacob prefers to keep language simple and to work at the client’s pace. He pays attention to matters like communication patterns, commitment issues, guilt and shame, and problems with control that often sit behind the main concern.
People who want help with issues linked to identity - including gender dysphoria and HIV / AIDS related concerns - can raise these topics. Jacob also supports people dealing with process addictions such as problematic porn use, exercise or gambling, and difficulties around money and career choices.
Clients are asked to use the service’s matching steps to book a first session. Jacob works in English and does not take international clients.
How client-centred and solution-focused work applies online
Client-centred therapy places the person’s experience at the centre. The counsellor listens, reflects and follows what the client brings. This approach helps when someone needs time to name feelings and feel heard before deciding what to do next.Solution-focused therapy concentrates on small, practical steps and on what can change soon. It is useful for people who want clear short-term goals or simple coping strategies to try between sessions.
Finding the right mix of approaches is part of the process. Jacob will work with the client to decide whether a listening, exploratory style or a more goal-oriented focus suits their needs. That decision is made together based on the person’s aims and preferences.
Session formats are not specified in the biography, so confirm the current options before booking. In general, online work can make it easier to fit counselling around work, childcare and travel. It also allows shorter check-ins and avoids the need to travel to a venue. Registered or accredited professionals usually discuss practical arrangements at the first meeting so sessions fit into everyday life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What issues does he help with most often?
Jacob works with stress, anxiety, depression, grief, relationship and intimacy-related concerns. He also supports people with trauma, self-esteem and career questions.
How would you describe his therapeutic style?
He uses a person-centred approach and keeps sessions non-directive. He also uses solution-focused techniques to set short-term goals.
How much experience does he have?
He has three years of professional experience working with people in the United Kingdom.
Which professional body is he a member of?
He is a member of the British Association for Counselling and Psychotherapy, listed as BACP.
In what languages can sessions be held?
Sessions are offered in English.
Does he work with international clients?
He does not accept clients based outside the United Kingdom.
How are sessions charged?
Cost varies with location and sessions use a subscription model that can be cancelled at any time.
How do I start a first session?
Select the See online counselling options button, complete the short matching questionnaire and then schedule your first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.