Counsellor profile
Jen (Jennifer) Luby, BACP
Counsellor - anxiety and relationships
See online counselling options- Person-centred approach
- Trauma aware practice
- Supports neurodiversity
About Jen
Counsellor and BACP member, Jen (Jennifer) Luby has three years' experience helping people in the United Kingdom with stress, anxiety, relationships, family issues and depression. She also supports those facing trauma and abuse, grief, parenting strains, self-esteem concerns, career questions and compassion fatigue. Sessions are offered in English.
Jen uses a person-centred and relational approach alongside trauma-aware practice. She listens for what matters to each person and works at a pace they can manage. Meetings focus on understanding feelings, making small changes, and finding clearer ways to cope with day-to-day pressures.
Her background includes counselling training at the University of Cumbria, a First-Class Honours degree from the University of Central Lancashire, and a Postgraduate Diploma with Merit from the University of Leeds. She is a registered member of the British Association for Counselling and Psychotherapy, BACP.
Jen has experience supporting people who identify as neurodivergent, including autistic adults and people with ADHD. She also works with people from LGBT communities and with a wide range of class backgrounds. This experience informs how she adapts conversations and practical steps to each person.
She offers regular supervision and keeps up with continuing professional learning. In sessions she aims to help people name what is difficult, try out different ways of coping, and make decisions that fit their life circumstances.
How Jen uses evidence-based approaches in remote counselling
Jen describes her practice as person-centred and relational, with trauma-aware ways of working. Person-centred work focuses on listening and reflecting back what someone says so they can make their own choices. It can help when someone feels stuck, low in confidence, or unsure about next steps.Trauma-aware practice pays attention to past hurt and how it affects day-to-day life now. This approach looks at patterns in relationships and feelings, and supports slower, steady steps to manage strong reactions and build clearer routines.
Finding the right approach is part of the work. The therapist will talk with the client about goals and preferences and agree which ways of working to try. That choice is made together and can change as sessions progress.
The profile does not list specific session formats. Please confirm which formats are offered before booking. Online sessions can make it easier to fit counselling into a busy week, keep appointments when travel is difficult, or use shorter check-ins where that helps. Registered or accredited professionals often find remote work helps people access regular support while keeping therapy practical and workable around everyday commitments.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What issues does she commonly help with?
She supports stress, anxiety, depression, relationship and family concerns, trauma and abuse, grief, parenting, self-esteem and career questions.
What style of therapy does she use?
She works in a person-centred and relational way with trauma-informed practice. The focus is on listening, building understanding and practical coping steps.
How much experience does she have?
She has three years of professional experience working as a counsellor.
Which professional body is she registered with?
She is a registered member of the British Association for Counselling and Psychotherapy, BACP.
Which languages and regions does she work in?
Sessions are offered in English and she is based in the United Kingdom. International clients are not currently accepted.
What session formats are available?
The original profile does not specify session formats. Please confirm current session options before booking.
How are fees handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Click the See online counselling options button, complete a short matching questionnaire, and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.