Counsellor profile
Dr. Kuan Hiong Sylvia Chiang, HCPC
Counsellor - Anxiety and relationship support
See online counselling options- Acceptance and Commitment Therapy
- Cognitive Behavioral Therapy
- Speaks English and Cantonese
About Kuan
Counsellor Dr. Kuan Hiong Sylvia Chiang is registered with the Health and Care Professions Council (HCPC) and has 15 years of clinical experience. She works with concerns such as stress, anxiety, depression, relationship and family difficulties, and coping with life changes. Sessions are conducted in English and Cantonese and she accepts international clients while practising in the United Kingdom.
Dr Chiang uses straightforward, practical methods in sessions. She draws on Acceptance and Commitment Therapy, Cognitive Behavioral Therapy and client-centred ways of working. That means conversations focus on what matters to the person, on clearer thinking patterns, and on acting in line with personal values.
Her background includes work in multicultural settings, which she says informs how she listens and responds. In practice that means checking in about cultural or communication differences and adapting the pace or focus to suit each person. She notes experience supporting people with grief, trauma and abuse, sleep problems, parenting strain, bipolar mood concerns and compassion fatigue.
Sessions often look at thoughts and behaviours that make life harder. Practical skills for sleep, managing anxiety, and tackling obsessive worries are common. She also works on relationship and communication problems, anger, guilt and shame, and questions about life purpose.
Fees vary with location and sessions run through a subscription model that can be cancelled at any time. To begin, clients use the See online counselling options button, complete a short matching questionnaire, and arrange a first session.
Therapeutic approaches and how online counselling works
Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting stuck in them. It focuses on what matters to the person and on taking small actions that reflect their values, often used for anxiety, low mood and life changes.Cognitive Behavioral Therapy (CBT) looks at links between thoughts, feelings and behaviour. It teaches practical skills to challenge unhelpful thinking and to build routines for better sleep, lower anxiety and clearer decision making.
Client-Centred Therapy places the person’s concerns at the centre of the conversation. The counsellor follows the person’s lead, listens for what matters most, and works at a pace set by the client. Together they decide which approaches feel most useful and adjust them as work progresses.
Finding the right mix of approaches is part of the process. The counsellor will talk with the client about their goals and preferences and agree a plan together. This is a collaborative choice that can change as progress is made.
Confirm the specific session options before booking, as formats are not detailed here. Online sessions can make it easier to fit counselling around work and family life, reduce travel time, and allow shorter check-ins when needed. Registered professionals and therapists often offer flexible arrangements so people can choose what fits their routine.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
15+ years
Listed in
United Kingdom
Languages
English, Cantonese
Frequently asked questions
What concerns does she help with most often?
She works with stress, anxiety, depression, relationship and family difficulties, grief and trauma, plus sleep and parenting issues.
What is her way of working in sessions?
She uses client-centred meetings combined with Cognitive Behavioral Therapy and Acceptance and Commitment Therapy techniques to focus on thoughts, actions and values.
How long has she practised?
She has 15 years of professional experience in clinical practice.
What professional registration does she hold and where does she practise?
She is registered with the Health and Care Professions Council (HCPC) and practises in the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English and Cantonese.
Can people outside the UK work with her?
She accepts international clients; check session arrangements during booking.
How are sessions paid for?
Sessions use a subscription that can be cancelled at any time and fees vary with location.
How do I start a first session?
Select the See online counselling options button, complete a short matching questionnaire, and schedule the first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.