Counsellor profile
Lucy Castro, BACP
Counsellor - stress and relationships
See online counselling options- Person centred
- Solution focused
- Grief and burnout
About Lucy
Counsellor and BACP member Lucy Castro has 11 years' experience working with adults in the United Kingdom. She helps people who feel stuck, overwhelmed or are facing life transitions. Lucy lists stress, anxiety, relationship issues, trauma and abuse, low self-esteem, and coping with life changes among her main concerns.
Lucy works in a person-centred way and uses collaborative conversations to clarify what matters to each person. She often brings in short-term, solution-focused techniques when that fits the client's goals. Sessions are paced to the individual, with regular checks on how therapy is going and adjustments where needed.
Her background includes work with national and local charities. That experience informed her practice supporting people through grief, emotional burnout and changes in life direction. Lucy also lists a range of additional focus areas, including abandonment, body image, caregiving stress, chronic illness and disability, codependency and isolation.
In sessions Lucy listens and follows the client's lead while offering practical steps when appropriate. She aims to help people process painful events and to make sense of where they are now. Clients are invited to set goals and to review progress together.
Lucy offers both in-person and online sessions. Before booking, readers should confirm current session formats and practical arrangements using the service's booking flow.
Therapeutic approaches and online counselling
Lucy describes her work as person-centred, which means conversations focus on the client's experience and priorities. The counsellor follows the person's lead, listens deeply and helps clarify what matters most in the sessions. Person-centred work is useful for people wanting to understand their feelings and make choices that reflect their own values.She also uses short-term, solution-focused techniques. These bring practical steps and small experiments into sessions to help with immediate problems like stress, low mood or communication difficulties. Solution-focused work is often used alongside longer conversations about painful events or longer-term patterns.
Finding the right mix of approaches is part of the process. The counsellor will work with each person to decide which methods suit their needs, goals and preferences. This is a collaborative discussion, with regular reviews and adjustments as therapy progresses.
The biography notes that both in-person and online sessions are offered. If you prefer online work, confirm the format options before booking. Online sessions can make it easier to fit counselling into everyday life, reduce travel and allow shorter check-ins when needed. Registered or accredited professionals can use online work to maintain continuity of care and keep therapy practical for people with busy schedules.
Areas of expertise
Primary focus
Additional focus areas
Experience
11+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does she help with?
She works with stress, anxiety, relationship difficulties, trauma and abuse, low self-esteem and coping with life changes, among other concerns.
What is her therapeutic style?
Her style is person-centred and collaborative, often using short-term, solution-focused techniques when appropriate to help clarify goals.
How much experience does she have?
She has 11 years' experience working with adults and has worked with national and local charities.
Which professional body is she a member of?
She is a member of the British Association for Counselling and Psychotherapy (BACP).
What languages are supported?
Sessions are offered in English and she also accepts international clients.
What session formats are available?
The biography states both in-person and online sessions are offered; please confirm the current session options before booking.
How are fees handled?
Cost varies with location and sessions use a subscription that can be cancelled at any time.
How do I start working with her?
Use the See online counselling options button, complete the short matching questionnaire and schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.