Counsellor profile
Susan Pollard, NCPS
Counsellor - stress and relationships
See online counselling options- Client-Centred Therapy
- Mindfulness therapy
- NCPS member
About Susan
Susan Pollard is a counsellor and a member of the National Counselling and Psychotherapy Society (NCPS). She has seven years of experience and works with issues such as stress, anxiety, relationship and family concerns, self-esteem, coping with life changes, addictions, trauma and abuse, grief and depression.
Susan uses a client-centred way of working. She treats the person in front of her as the expert on their life and works in partnership with them. Sessions are non-directive and focus on what is happening now, while recognising how past events can reappear in current situations.
Her practice looks at the whole person. That can mean discussing beliefs about the self and whether those beliefs still fit today. She also considers how wider social and cultural factors connect with the issues someone brings.
Susan includes mindfulness-based ideas in her work. That can help people manage overwhelming feelings and bring attention back to the present moment. Techniques are simple and meant to be used between sessions as needed.
People come for help with a wide range of concerns, from anger and intimacy-related issues to career decisions and midlife change. She also supports those facing ageing and caregiver stress, body image worries, and feelings of isolation or emptiness.
Sessions are collaborative and paced to what the individual prefers. To begin, she asks people to describe what they want to change and to set practical, realistic steps for moving forward.
Therapeutic approaches and working online
Susan uses client-centred therapy, which means the person in front of her leads the conversation and the counsellor follows their priorities. This approach suits people who want to explore their own thoughts and feelings at their own pace.She also integrates mindfulness therapy, which focuses on paying attention to the present moment and noticing thoughts and feelings without judgement. Mindfulness can help with anxiety, stress and managing strong emotions between sessions.
Finding the right way of working is part of the process. Susan will discuss different approaches with the person and decide together what fits their needs and preferences. That discussion can include whether to use more listening-based work or practical mindfulness exercises to practise between sessions.
The therapist's biography does not list specific session formats here, so confirm the available options before booking. Online sessions can make it easier to fit counselling into daily life, for example by avoiding travel or allowing a shorter check-in in a lunch break. They can also make it possible to continue work when geographic moves or other commitments make face-to-face meetings difficult.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What concerns does she help with most often?
She works with stress, anxiety, relationship and family issues, self-esteem, addiction, trauma, grief, depression and related concerns listed in her profile.
What is her therapeutic approach and style?
She practises client-centred therapy with elements of mindfulness. Work is partnership-based and non-directive, focusing on present experience and practical steps.
How much experience does she have?
She has seven years of experience in counselling work, having trained and practised since 2014.
Which professional body is she a member of?
She is registered with the National Counselling and Psychotherapy Society, shown as NCPS.
Are sessions offered in other languages or internationally?
Sessions are offered in English. She does not accept international clients at this time.
What session formats are available?
The biography does not specify session formats. Confirm current session options with her before booking.
How are costs handled?
Fees vary with location and sessions use a subscription that can be cancelled at any time.
How do I get started with a first appointment?
Select the See online counselling options button, complete the short matching questionnaire, and then schedule a first session.
Details come from information the counsellor supplied to BetterHelp. A membership or registration can be checked on the professional body's own register.
Online counselling is not emergency care. In an emergency call 999, or see the help numbers.